• COVID-19 Response Plan

  • We would like to express our concern regarding the transmission of COVID-19 and explain how this pandemic is affecting our work and what we are doing collectively as a team to prevent the spread.

    Currently, we continue to offer all our services for the following reasons.

    • Our team is small (6 employees) and none of us have traveled outside Canada in the past three months
    • None of our team members are showing any signs of illness and we are constantly monitoring ourselves and each other
    • We perform our work outside and for no reason need to enter your home or business or have any direct contact with clients.

    The following measures are in place to ensure the safety of our team, clients, and the community at large.

    • We have supplied each truck with hand sanitizer and disinfecting wipes which are to be used multiple times daily to sanitize our hands as well as frequently touched surfaces.
    • Clear instruction has always been given to all team members to practice safe social distancing and to never have more than 2 team members in any vehicle at one time.

    Quotations and Consulting

    • If you would like to meet with one of our Arborists for your quote, they will call upon arrival rather than ringing your doorbell or knocking. We are happy to conduct the site visit via phone if you would prefer to not walk the property with one of our Arborists.
    • In the event of an in person meeting we will maintain 6’ or 2m distance from others as directed by public health officials. There will be no person to person contact i.e. handshaking, exchange of business cards or paper quotes. All quotes will be emailed.

    Completion of work

    • The team scheduled to complete your work will call upon arrival. You will have the option to address the team leader in person while maintaining 6’ or 2m of social distancing or via phone
    • Upon completion of the work the team leader will call you to discuss the work
    • Team members will not eat or drink on your property as this will be limited to our work vehicles and followed by hand sanitization

    Due to the nature of this evolving virus, we will continue to monitor the information provided by public health officials and make changes to our work schedule as required to ensure the wellness of everyone.

    Wishing everyone good health,

    Riley Brown- Owner

    Elite Tree Care Inc.